As a Moderator – More of Rapport

As a Moderator – More of Rapport

In my own experience, when I become overly focused on the mechanics of moderating (i.e., following techniques by the book, etc.), my moderating has suffered.  Going into various techniques (e.g., laddering) can help in getting questions answered or getting better...
As a Moderator – Do the Discussion Guide

As a Moderator – Do the Discussion Guide

Do the discussion guide.  In the moderator’s quest to impress their clients, to uncover key insights, he/she might become overly complicated in their moderation.  This can have some unintended consequences.  If the moderator makes sure that the questions are at least...